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How fast we reply
Critical~30 minutes
High~2 hours
Normal~12 hours
Low~24 hours
Send us a message
We'll figure out how urgent this is and route it to the right person on the team.
Other ways to reach us
Some things go faster on a different channel.
WA
WhatsApp
+1 (403) 555-0199 · Mon–Fri 9am–6pm MT
@
support@coynitt.ca
For things you'd rather put in writing.
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System status
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Stolen account?
If someone got into your account or you see transfers you didn't send, message us on WhatsApp and we'll lock the account immediately. Don't wait.
Message received.
A real human on our team has been pinged. We'll come back to you on this same email.
CYN-XXXXXX
PriorityNormal
Expected reply~12 hours
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